"....As we had not sold or purchased property for the past 40 odd years it was very much a learning curve for Owen and myself. I found the process a lot easier because of your expert advice and keeping us informed every step of the way.
I found throughout the entire process that I could always phone you with any little concern (and I often did !) and you would always either reassure us or find out the info we asked for.
We could not have asked for a nicer or more obliging agent and really appreciate the service you provided us. I would always recommend you to anyone wanting to move to the area.
Kind regardsBriar & Owen
We recently purchased a house in Mangawhai Heads through Kate Arbuckle, and found it to be a very straight forward and hassle-free experience. We found Kate to be very professional, knowledgeable, genuine, friendly, approachable and a delight to deal with. Being new to Mangawhai, Kate was also able to provide us with a range of local knowledge that has helped us to settle in. We would not hesitate to recommend Kate to anyone who is looking for real estate in the area.Geoff and Pauline, Jan 2019
Before putting our home at Mangawhai Heads on the market, we invited selected salespeople from five local real estate companies to inspect our property individually and to prepare market appraisals for us. We had little idea what our home might be worth or which mode of sale might be most successful, because we had carried out extensive refurbishment and redecoration since buying it 5 ? years earlier at a modest price.
To sell our home, we chose Kate Arbuckle, from Barfoot & Thompson, who stood out from the others with her calm, confident manner and her total professionalism and we knew that her company had systems in place to reach a wide number of buyers effectively. Very importantly, we knew that we needed to select a salesperson we could work with, as we required to be involved and consulted at each stage of the sales process - more so perhaps than the average vendor.
Kate's appraisal of the probable selling range of our property was meticulously researched and backed up with genuine and credible comparisons. The selling range Kate predicted was the middle one that the five companies prepared. Kate advised that we sell by auction, even though auction sales are uncommon in our area, as our property had some sought-after features, including a good sea view that might contribute well to achieving the best possible result for us in a competitive auction environment.
Throughout our one month auction campaign, Kate maintained the highest standards of promotion we could have imagined, involving us as vendors, exactly as we required - never failing to consult at every stage and maintaining her pleasant, efficient demeanour and can-do attitude, whatever was asked of her.
Kate had buyers on her database who she believed would like our property, from the very outset of the campaign and she made sure to bring them through immediately. Almost 40 parties viewed the home in total. Most impressive of all was Kate's unrelenting liaison with all interested parties. I have never seen such comprehensive and professional work from any real estate agent - that had Kate working late frequently to contact interested parties, assisting them in every possible way to achieve and maintain strong interest in the property.
The final result of her efforts was a spectacular auction, attended by three unconditional buyers, two of whom bid fiercely through 27 bids, with three conditional buyers waiting hopefully in the wings. An excellent auction result was achieved for us, just beyond the upper figure in Kate's initial market appraisal of our property and vastly closer than any other company's appraisal had been. Kate's first buyers, sourced from her database, bought our property.
Not only did Kate manage the sale of our home outstandingly well; she also ensured the process was as enjoyable and as stress-free as it could possibly be for us as vendors. Consequently, we would not have the slightest hesitation in highly recommending Kate Arbuckle as real estate sales person par excellence to sell residential property.Robin and Mike Nicholls - 1 November 2018
I'm writing to you to express my appreciation of how Kate Arbuckle (B&T Mangawhai) dealt with my transaction.
I met Kate through my regular agent Melody Lowe (Greenlane/Auckland). Melody had arranged for me to view a property in Mangawhai. Without my explaining anything more, Kate had fully understood what I was looking for and had brought another property that suited my purpose better than the one I had come to view. Now this may sound like that's what every agent should do, I've met only a handful in my the Auckland property market in last 25 years!
Although Kate's professionalism, dedication & reliability shone through everything she did for me, what impressed me most was her humility and willingness to listen and to go the extra mile in ensuring that all my requirements were met. Right from the time I've been dealing with Kate to the conclusion of my transaction, I felt that I was in right hands and that I had access to right advice in relation to the region I am investing in.
Please do convey my appreciation and gratitude to Kate (and her team who assists her, if there is one). Rest assured that I will be connecting with her again next time I'm back in the property market! She is now my preferred agent in Mangawhai. If she ever decides to move from B&T, please ask to update me on her new contact details.Vijay